Any other resources are usually adopted alongside the key principles of TQM (Robbins 8).The first principle of TQM argues that since it is possible to manage quality in companies, this must be done.TQM is not a process that can be done once then stopped.
Any other resources are usually adopted alongside the key principles of TQM (Robbins 8).The first principle of TQM argues that since it is possible to manage quality in companies, this must be done.TQM is not a process that can be done once then stopped.Tags: How Does Scrooge Change In A Christmas Carol EssayDogberry In Much Ado About Nothing EssayLife Experience Term PapersScottish Essayist Thomas CarlyleResearch Paper On A PersonProblem Solution Research PaperSat Essay Prompt Materialism
The starting point in TQM is to be aware of the problems and that solutions can be found.
The second principle of TQM is that the problem in most companies is the processes but not the people.
If quality is made the global driving force, then customers will obtain the best value possible and use the product.
The concern about quality will optimise the value for customers.
For instance, a falling shipping department may be an indication of manufacturing holdups.
The best way of solving the problem is to find the root cause and address it.Total Quality Management, often abbreviated as TQM is the strategy used by organizations in improving internal operations and enhancing the satisfaction of customers.With proper implementation, TQM reduces the costs that are associated with corrective maintenance, creates satisfactory general performance and a high number of satisfied customers.The Objective of Total Quality Management Total Quality Management(TQM) is an organisational process that actively involves every function and every employee in satisfying customers needs, both internal and external.TQM works by continuously improving all aspect of work through structured control, improvement and planning activities that are carried out in concern with guiding ideology that focuses on Quality and Customer Satisfaction as the top priorities.Quality is here defined as the measure of customer delightment.Kaizen provides the philosophy and driving force for designing the quality.The fourth principle of TQM is that all the employees should take part in enhancing quality.All the workers in a company from the junior ones to the most senior managers should realize that they play an important role towards improving the quality of their services and products.TQM systems can only function well if the results are quantifiable.This helps in monitoring the implementation process of the program to see if the anticipated effect is being achieved.