Conflict Management Case Studies With Solutions

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Participants apply real-time change projects using The Change Map™ tool to increase the quality of their thinking, strategizing and execution of their change project.

A multi-disciplinary team from your company is led through the process by Connective Intelligence Inc.

A significant study was conducted by the organisation that concluded that there was “…a stress level of 80% and burn out rate of 65% for staff involved in conflict…caus [ing] [an] estimated efficiency loss of $30.6 million.”After designing the training based on study results and input from senior management at the UNHCR, CEDR delivered conflict management, mediation skills for managers, training for trainers and mediation skills training in 7 countries with over 605 staff over 18 months.“Working with CEDR has been an excellent experience.

Its approach to conflict management is useful in all levels of our hierarchy” - Senior Manager100% rated the training as ‘Very good’ or ‘Excellent’.

The UN Agency were keen to maximise the positive and creative potential of constructive conflict and the ability of staff to manage conflict proactively while minimising the impact of destructive conflict.

Through one-on-one interviews and staff surveys, CEDR consultants conducted a training and needs analysis in English and French.Overall results were very positive and played a large part of the organizational development programme of HMRC.After designing the initiative in collaboration with Pw C, CEDR consultants held a “train-the-trainers” day to 30 small-group facilitators.Having recognised their needs, CEDR worked with their Diversity Manager to design a 2 day course.The course was delivered by 2 CEDR consultants and included participants from their People, Legal, and Diversity teams.Using your organization's Core Objectives, we help create a common framework which integrates and aligns personal thinking energies, behaviours and values.Contact us today and we will help your team achieve higher levels of team performance and results. Thinking and emotional-intentions are at the root of intelligent action; they steer, drive and influence decisions, actions and results.CEDR were engaged with a simple objective: to enable the employees to operate as a team rather than a group of individuals in conflict.One-to-one conversations with each team member helped to understand what they felt the issues to be addressed were.Few managers have been trained how to be creative or how to innovate effectively.Further, at the heart of innovation lies effective our program demonstrates how people think, how their thinking can be improved and how people can use these skills to generate truly new ideas that drive new value creation for your organization's competitive advantage.

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